The Brilliance of Virginia Power
p>I've lived in many areas of the world, and I must say that I have had more power outages in the Commonwealth of Virginia than I have dealt with anywhere else, including the Middle East.
So it was not a terrible surprise last night, during a storm, when we lost power for about 4 hours. During that time, I used my laptop to dial in and check the status of power in the region, and perhaps find out whether or not there was any information about when we could expect power back. While I was there, I decided to send a message to customer service asking them when my power would be back, and asking why they haven't finally bitten the bullet and BURIED our phone lines, so falling branches wouldn't routinely take the power down.
This morning, I received an email from them, saying in part: